VVASTRA
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FAQs
Frequently Asked Questions (FAQs)
Your doubts answered instantly!
1. What is VVASTRA?
VVASTRA is an online fashion and clothing store offering trendy outfits for men, women, and kids with the best-quality fabrics and designs.
2. How can I place an order?
Browse your favorite products, choose size/color, click “Add to Cart,” then proceed to “Checkout” and complete the payment.
3. What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (COD) for selected locations.
4. What is your return and exchange policy?
You can return or exchange products within 7 days of delivery if they are unused, undamaged, and in original packaging.
5. How long does delivery take?
Standard delivery usually takes 4–7 business days depending on your location.
6. How can I contact customer support?
You can reach us via email at support@vvastra.com or call our helpline at +91-XXXXXXXXXX.
7. Do you offer international shipping?
Yes, we ship internationally. Shipping fees and delivery times vary depending on the destination.
8. How do I track my order?
Once your order is shipped, you will receive a tracking ID via email/SMS to track your order online.
9. Can I cancel my order?
Yes, orders can be cancelled before they are shipped. Please contact customer support for assistance.